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  • Help Centre

    Help Centre Terms & Conditions

  • Terms & Conditions

    1. Reward Club Terms & Conditions

      The Reward Club is a smartphone App-based system which enables the registered user to collect and spend points in any participating Campus Services retail outlets on campus. Promotions and special offers will be made available to the registered Reward Club member only throughout the year.

      Outlets where Rewards Club can be used

      East side of campus;

      • Martin Hall Café
      • Arts café
      • Design School Shop

       

      Central Campus;

      • EHB (Edward Herbert Building) Grill
      • EHB (Edward Herbert Building) Shop
      • James France Shop
      • Library Café
      • Library Shop

       

      West Side of Campus;

      • Sir David Davies Café
      • Wolfson Shop
      • West Park Café
      • Holywell Café
      • SportPark Café

       

      The hours of operation are posted locally and on the main Loughborough University food and drink website, opening hours may vary during vacation and term time operations.

       

      • The Reward Club App must be presented by the registered ID holder for all transactions.
      • Points are not transferrable and can only be used by the registered ID holder.
      • Reward Club points can only be used to purchase full product purchases and cannot be exchanged for cash. You don’t earn points on top of spending your points, using an earned or given reward voucher or on products that you are collecting stamps towards an earned reward.
      • Points cannot be earned when paying for products with a department charge code or voucher via an account payment type
      • Campus Services staff reserve the right to refuse the right to accept payment of points from the Rewards Club App if you can’t prove you’re the registered holder or any wrongdoing is suspected.
      • There is no maximum number of points you can hold within the app.
      • Withdrawals from the Reward Club can be arranged by deactivating your account within the website / App
      • Points hold no monetary value and cannot be exchanged for money.
      • The Reward Club is available all year round, there is no annual cut off date but offers and vouchers do have an expiry date and are subject to change or be removed.
      • The University accepts no liability if it is unable to accept identification of the QR code from the Rewards Club App for the redemption or earning of points due to technical difficulties.

       

      • Terms and conditions are subject to change.